Features List

• Caller ID, answering machine, phone dialer and phone book
• Background operation in system tray

Identifying who's calling

• Caller ID informs you of who's calling before you answer
• Three types of incoming calls: white listed, normal and blacklisted
• International phone numbers and dates supported
• Custom formatting of telephone numbers and Caller ID names capitalization
• Audible warning when incoming call is detected
• Custom individual Greetings and Incoming Ring sounds for each caller
• Complete history of all calls received or made

Message Notification

• Text to Speech voice announcements let you know who's calling when you're away from the computer (SAPI)
• Notification of a new call via e-mail or pager
• Numeric and alphanumeric pager support
• E-mail call forwarding, including the voice message (MAPI)
• Multiple variants of visual notification, including two types of pop-up dialogs, a tool tip window, and mail window activation

Answering Machine and Telephony

• Standard wave files input/output
• Custom greeting messages for each specific caller
• Call screening capability: the program can use a sound card to allow you screening incoming calls as they occur
• Playing back modem-recorded messages through your modem or sound card
• Programmable answering machine functions
• 'Hold line' feature with custom message or music played to the remote caller
• Optional full automatic recording of each phone call (incoming or outgoing)

Managing Your Contacts

• A powerful built-in Phone Book including telephone number database
• Unlimited number of contacts
• Database Import/Export capability
• Three types of incoming calls: white listed, normal and blacklisted

Dial-out Capabilities

• Ability to place calls using the modem dial-out features
• Tone and pulse dialing
• Auditioning the outgoing calls made using the program

Remote Retrieval

• A powerful configurable Remote Control system
• Allows retrieving messages calling from any touch-tone telephone

Call Forward and Voice Mail

• Features call forwarding and voice mail
• Ability to call a specified number and announce incoming calls

Related topics

• The Advanced Call Center Overview